Terms & Conditions

Effective Date: October 1st, 2024

Thank you for choosing Sonoma Restorations. These Terms & Conditions govern the use of our website and the purchase of our products. By accessing or using our site, or purchasing products from Sonoma Restorations, you agree to be bound by the following terms. Please read them carefully.

1. Introduction

Sonoma Restorations provides handcrafted, upcycled home decor, lighting, and furniture products. By accessing our website or making a purchase, you agree to comply with these Terms & Conditions. If you do not agree, please refrain from using our site.

2. Products and Availability

  • Product Descriptions: Our product descriptions are as accurate as possible, but variations in color, texture, and surface finishes may occur due to the upcycled nature of our materials.
  • Availability: Product availability may change without notice. We reserve the right to discontinue any product at any time.
  • Upcycled Materials: Each product is unique. Variations in color, wood grain, and texture are natural characteristics of upcycled materials, and are not considered defects.

3. Pricing and Payment

  • Pricing: All prices are listed in U.S. dollars and may be subject to change without notice. If there is an error in pricing, we reserve the right to cancel your order.
  • Payment Methods: We accept the following payment methods: Stripe, Apple Pay, Google Pay. All payments are processed securely.
  • Taxes: Prices do not include applicable taxes, which will be calculated at checkout based on your location.

4. Sign-in and Account Management

  • Account Creation: By creating an account on our website, you can manage your orders, track purchases, and save preferences for future shopping experiences.
  • Account Security: You are responsible for maintaining the confidentiality of your login credentials. Sonoma Restorations is not responsible for any unauthorized access to your account.
  • Account Termination: We reserve the right to terminate your account at any time if we determine that there has been a violation of these Terms & Conditions.

5. Manufacturing and Assembly Times

Sonoma Restorations products are developed per order, requiring a 5-day lead time for manufacturing and assembly before they are ready for shipping. This lead time is in addition to the estimated shipping time provided at checkout. Customers will receive a shipping confirmation once their order has been dispatched.

6. Shipping & Delivery

  • Shipping Policy: We ship to all locations in the United States but unfortunately do not ship internationally at this time. Shipping fees are calculated at checkout based on the destination and size of the order.
  • Delivery Estimates: While we aim to meet estimated delivery times, delays may occur due to circumstances beyond our control. Sonoma Restorations is not responsible for delays caused by carriers or customs.

7. Returns, Refunds, and Exchanges

  • Returns: We accept returns within 15 days of delivery, provided the product is unused and in its original condition. Sale items are non-returnable.
  • Refunds: Refunds will be processed to the original form of payment, excluding shipping costs, unless the product was defective or damaged in transit. Return shipping costs are the responsibility of the purchaser.
  • Exchanges: If you wish to exchange an item, please contact us within 15 days of receiving your order. Additional shipping charges will apply.

8. Warranty and Repairs

  • Warranty: Our products come with a 90-day limited warranty. For more information, please refer to our Warranty Terms.
  • Repairs: We offer repair services for products outside of the warranty period for an additional fee. Please contact us to arrange repairs.

9. Limitation of Liability

Sonoma Restorations is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability in any event is limited to the purchase price of the product.

10. Intellectual Property

  • Ownership: All content on our website, including logos, designs, and text, is the property of Sonoma Restorations and is protected by copyright law.
  • Use of Content: You are granted a limited license to access and use the website for personal, non-commercial purposes. Unauthorized use is strictly prohibited.

11. Privacy Policy

Your privacy is important to us. By using our website, you consent to our collection and use of information as outlined in our Privacy Policy. Please review the full policy to understand how we handle your data.

12. Force Majeure

We are not responsible for delays or failure to perform due to circumstances beyond our control, including but not limited to natural disasters, strikes, or shipping disruptions.

13. Governing Law

These Terms & Conditions are governed by the laws of the State of California. Any disputes arising from the use of this website or the purchase of products will be resolved in the courts of California.

14. Modifications to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of the website after any modifications constitutes acceptance of the updated terms.

15. User-Generated Content

  • Reviews and Comments: If you post reviews or comments on our website, you grant Sonoma Restorations the right to use, modify, or remove that content as we see fit.
  • Inappropriate Content: We reserve the right to remove any content that we consider to be offensive, inappropriate, or in violation of these terms.

16. Subscription Terms

  • Newsletter: By signing up for our newsletter, you agree to receive promotional emails from Sonoma Restorations. You can unsubscribe at any time by following the link in the email.
  • Account Management: Customers who create an account may opt-in to receive updates on new products and promotions.